Area Agency on Aging of North Idaho
Dedicated to protection, independence and dignity of individuals through advocacy and service

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Community Support Services

Community services provide assistance and support to all seniors 60+ throughout the community. Following are some of our outreach programs.

Adult Protective Services

The Adult Protection Program investigates all reports of abuse, neglect and exploitation of vulnerable adults. A vulnerable adult means a person eighteen (18) years of age or older who is unable to protect himself from abuse, neglect, or exploitation due to physical or mental impairment which affects the person’s judgment or behavior to the extent that he lacks sufficient understanding or capacity to make or communicate or implement decisions regarding his person.

If substantiated, Adult Protection develops a Supportive Service Plan to address the allegations and the protection needs of the individual in the least restrictive setting.

Legal Aid
Advice, counseling, or representation in non-criminal matters ranging from the drafting of simple legal documents to representation in complex litigations. May provide assistance for family caregivers with specific legal issues such as emergency guardianships or other legal matters. This may also include offering assistance with regards to legal issues and accessing services for grandparents raising grandchildren. Information regarding legal issues affecting older people is offered through lectures, media, and printed materials.

Ombudsman

The role of the Ombudsman is an advocate who provides services to protect the health, safety, welfare, and rights of individuals over the age of 60 receiving long-term care services in nursing homes and assisted living facilities.  They receive, investigate, mediate and resolve complaints registered on behalf of individuals having problems with nursing homes, and assisted living homes.

In addition to resolving complaints, Ombudsmen provide education, information, and referrals regarding rights, benefits, and entitlements to individual families, community, and long-term care staff through personal contact, public presentations, and regular visits to nursing homes and residential care facilities. For more information.....

Senior Centers

Provide meals served in a group setting, and may provide home delivered meals to the elderly homebound. Meals must meet one-third of the recommended dietary allowance. Both of these programs rely on a suggested donation from the participants to meet the overall operational requirements.

A senior center is a place where retired people can gather to make friends, get support, and have fun. These centers can offer a range of opportunities, including computer labs, crafts, card games, fitness classes, crafts and hobbies, etc. In addition, centers may provide medical services such as blood pressure checks, hearing clinic and hearing audit testing, eyeglass frame adjustment, preventive foot care and health screening.

Locations & Schedules of Senior Centers.

Transportation Services

Limited, local transportation is offered on a scheduled, and/or available-on-request basis. Many vehicles are lift-equipped. Transportation is provided for such services and/or activities as medical appointments, meal programs, senior center activities, and shopping. Arrangements can be made for door-to-door service from the senior’s home.

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Revised 08/08/07



What's New | Community Services | Conference | Family Caregiver | Info and Referral
In-Home Support | Ombudsman | Volunteer Opportunities | Agency Profile

   For More Information Contact:

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Area Agency on Aging of North Idaho

1221 Ironwood Drive, Suite 102
Coeur d'Alene, ID 83814 USA
email us at infoassist@aaani.org

208-667-3179 / 800-786-5536
FAX: 208-667-5938