Safety & Autonomy
Elder Abuse
Elder abuse is not acceptable. Every person, no matter how young or old, deserves to be safe from harm by those who live with them, care for them, or come in day-to-day contact with them. To learn more about Elder Abuse click here [PDF].
Medicare Fraud
Help inform loved ones on how to spot, stop and report Medicare Fraud. Learn more about fighting fraud. Visit http://www.StopMedicareFraud.gov for more information.
Adult Protection Services
Adult Protection Services is responsible for investigating allegations of abuse, neglect and exploitation against vulnerable disabled and senior populations. A vulnerable person is one who is unable to protect themselves due to a physical or mental impairment that affects their judgment or behavior. For more information, click here [PDF].
Emergency Preparedness
The agency has a specific plan as to how they will handle emergencies, whether it relates to maintaining the functions of the office, providing services within the community, or coordinating with Emergency staff at the individual counties. The plan includes a list of all contacts and a description of each staff member's responsibility during a disaster. For a copy of the disaster plan, click here.
Nursing & Assisted Living Residents
Staff and volunteers visit residents of skilled nursing facilities and assisted living centers. Residents have rights [PDF] and are not always able to stand up for their rights without the help of an advocate. If you or someone you know has concerns about how a loved one is being treated in a facility, call our Ombudsman at 800-786-6646 extension 223.
